We would like to thank your wonderful staff for their hosting of Mika's 6th birthday party. It was a terrific experience.Sarnia & Hamish, Wellington
Our son enjoyed playing pirates for a morning and especially liked the treasure hunt.Susie, Wellington
Thank you so much to all the team for a fantastic party at Space Place! The kids loved every minute of it and were still talking about constellations and meteors for days afterwards.Alexis, Wellington
We accept the following methods of payment – Mastercard, Visa, Visa Debit and PayPal.
Payment is charged immediately after security checks from your bank issuer and Captiva have been authorized.
We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.
Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.
All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in despatch. Our system does not record individual size quantities, if you order several items in the same size you may experience a slight delay. If this is the case, we will let you know as soon as possible and will offer to substitute the item for another item of similar style/colour/ size or we will offer a refund.
We endeavour to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24 – 72 working hours as a guide.
"They truly understood the look I was going for and completely nailed it!" - greg_ross28
"Don't wait any longer to call up the team, you're only hurting yourself by postponing!" - mobrien78
"It was really fun getting to know the team during the project. They were all helpful in answering my questions and made me feel completely at ease." - krazyjoe1